What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

They were very thoughtful and they ran several different hearing test to determine which hearing aids I needed. They helped me pick my new ones out and I was totally surprised how much more I could hear. Thank you for letting me hear again.

Pam Whtifield, on Google

Receptionist was alert and very businesslike and friendly, Dr Jeff was very nice, very thorough, explained everything in great detail and answered questions clearly. It was a very pleasant examination and visit. I highly recommend them to anyone

Delta Breshers, on Google

The staff were very professional. They were helpful and addressed my concerns with my hearing aids. The new location of the office is very accommodating and easy to.

Carlton Arthur, on Google

I've always found the Audibel staff to be very professional as well as friendly. Top notch hearing devices that not only accommodate my needs but makes my wife very happy for the obvious reasons.

Ken, on Google

I have concerns about my hearing and consulted these folks. Very kind and professional and not just trying to make a sell. Would recommend them to anyone wanting an honest evaluation of your needs. Will see them next year!

Cindy Stephens, on Google

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